Privacy Policy
Effective date: October 9, 2026
Wigglewell ("we", "us") runs this online store for customers in the United States. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Order details: when you check out, we receive your name, email address, shipping address, phone number and the items you ordered.
- Payment information: payments are processed by Stripe. Your card details go directly to Stripe; we never see or store your full card number.
- Messages: if you email us, we keep the message and your email address so we can reply.
- Technical data: our hosting provider automatically records basic request logs (such as IP address, browser type and pages requested) to keep the site running and secure.
Your cart
Your shopping cart is saved in your browser's local storage on your own device, so it's still there if you come back later. It isn't sent to us until you start checkout. You can clear it at any time by emptying your cart or clearing your browser's site data.
How we use your information
- To process, ship and support your order, including returns and refunds.
- To send order-related messages, such as receipts and shipping updates.
- To prevent fraud, keep the site secure, and meet our legal, tax and accounting obligations.
We do not sell your personal information.
Who we share it with
- Stripe, to process payments securely. Stripe handles your payment information under its own privacy policy.
- Vercel, which hosts this website and processes the requests your browser makes to it.
- Our fulfillment partner, which receives your name, shipping address and phone number so it can pack and ship your order.
- Authorities, if we are required to by law or need to protect our rights, customers or the public.
Advertising and tracking
We don't currently use advertising cookies, ad-tracking pixels or third-party analytics on this site. If that changes, we'll update this policy first.
How long we keep it
We keep order records for as long as needed to fulfill and support your order and to meet legal, tax and accounting requirements.
Your choices and data requests
You can ask us to access, correct or delete the personal information we hold about you, or ask questions about how it's used. Email wigglewellshop@gmail.com and we'll respond within a reasonable time. We may need to verify your identity first, and we may keep some records where the law requires it (for example, for tax purposes).
Children
Our store is intended for adults. We don't knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we'll delete it.
Security
We use secure (HTTPS) connections and trusted providers to protect your information, but no method of transmission or storage is completely secure.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact
Questions? Email wigglewellshop@gmail.com. See also our Terms of Service.